Terms of service

Terms of Service

Effective Date: June 25, 2026

Welcome to Cruzz's Pet Boutique. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least the age of majority in your province, state, or country of residence or have permission from a parent or legal guardian.

2. Products

We specialize in pet products selected to improve the lives of pets and their owners.

We make every effort to display products, colors, and descriptions accurately. However, actual colors and appearances may vary depending on your device.

We reserve the right to:

  • Modify product descriptions

  • Change prices without notice

  • Discontinue products at any time

  • Limit quantities purchased

3. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order due to:

  • Product availability

  • Pricing errors

  • Payment issues

  • Suspected fraud

  • Incorrect customer information

If payment has already been processed, you will receive a full refund if your order is cancelled by us.

4. Pricing

All prices displayed are in the currency shown at checkout.

Prices do not include applicable taxes, customs duties, import fees, or shipping charges unless stated otherwise.

We reserve the right to update prices at any time.

5. Payment

By placing an order, you confirm that:

  • Your payment information is accurate.

  • You are authorized to use the payment method provided.

  • You agree to pay all applicable charges, taxes, and shipping fees.

6. Shipping & Delivery

Estimated delivery times are provided for convenience only.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Weather conditions

  • Natural disasters

  • Postal disruptions

  • Events beyond our control

Risk of loss transfers to you once the package has been handed to the shipping carrier.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Please review our Refund Policy before making a purchase.

8. Intellectual Property

All content on this website—including logos, images, product descriptions, graphics, text, videos, and design—is the property of Cruzz's Pet Boutique unless otherwise stated.

You may not copy, reproduce, distribute, or use our content without written permission.

9. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for:

  • Their content

  • Privacy practices

  • Products

  • Services

  • Policies

Use them at your own risk.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you agree to the collection and use of your information as described in that policy.

11. User Reviews & Feedback

By submitting reviews, comments, photos, or suggestions, you grant Cruzz's Pet Boutique a worldwide, royalty-free license to use, reproduce, publish, and display that content for promotional or operational purposes.

You agree not to submit unlawful, offensive, defamatory, or misleading content.

12. Prohibited Uses

You agree not to use our website to:

  • Break any laws

  • Commit fraud

  • Upload malicious software

  • Attempt unauthorized access

  • Interfere with website security

  • Collect personal information from others

  • Use automated bots or scraping tools without permission

Violation of these terms may result in immediate termination of access.

13. Disclaimer of Warranties

Our website and products are provided "as is" and "as available."

To the fullest extent permitted by law, Cruzz's Pet Boutique makes no warranties regarding uninterrupted access, accuracy, reliability, or suitability for a particular purpose.

14. Limitation of Liability

To the maximum extent permitted by law, Cruzz's Pet Boutique shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

15. Indemnification

You agree to indemnify and hold harmless Cruzz's Pet Boutique from claims, damages, liabilities, and expenses arising from your misuse of the website or violation of these Terms.

16. Governing Law

These Terms shall be governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

Any disputes shall be resolved in the courts of Alberta, Canada.

17. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately upon posting on this website.

Continued use of our website constitutes acceptance of any changes.

18. Contact Us

If you have any questions regarding these Terms, please contact us:

Cruzz's Pet Boutique

Email: info@cruzzspetboutique.com

Website: https://www.cruzzspetboutique.com