Shipping & Handling Policy

Free Shipping on All Orders

We're proud to offer free shipping on every order — no minimums, no exceptions.

Our Commitment: At Cruzz's Pet Boutique, getting your order to you safely and on time is our top priority. We ship to customers worldwide every day, and we're committed to making the experience as smooth as possible.

Processing Time: Once your payment is confirmed, your order is promptly sent to our suppliers for verification, quality inspection, and careful packaging. This process typically takes 1–4 business days.

Shipping Time: After your order has been processed and dispatched, delivery to your destination typically takes 7–14 business days. Please note that because our fulfillment warehouses are internationally based, we're unable to offer next-day or express delivery at this time.

Order Tracking: As soon as your order ships, you'll receive a confirmation email with your tracking number. You can use this to monitor your shipment at any time directly from our website. Please note that while most of our shipping partners provide full tracking, this cannot be guaranteed in every case.